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The driver is using a different car than the one specified on the app
The security and safety of our riders is our top priority. As such, we partner with licensed and registered Taxi Drivers only in every location that we operate. As an extra precaution, we encourage our riders to check and make sure the license plate of the Driver's vehicle matches the approved vehicle that is displayed in the app. If the driver is using a different car than the one specifically listed in the app please contact us immediately via the 24/7 in-app chat support and we will take care of this matter.